Your WordPress site, looked after.
Every week our team updates your site by hand, backing it up right before each update. We keep daily off-site backups, run security scans and watch your site around the clock. If an update breaks something, we restore it. If your site is ever compromised, we clean it up for free.
14-day free trial30-day money-back guaranteeNo contract on monthly plans
- We back up your siteBefore anyone touches anything
- We install the WooCommerce updateBy hand, during your weekly updates
- The site stops loadingA plugin conflict, not your fault
- Our monitoring alerts usThe moment the site stops responding
- We restore your site from the backupBack to how it was before the update
- We fix the conflict and re-apply the updateThen it goes in properly
Pick a WordPress maintenance plan. Try it free for 14 days.
Every plan covers updates, backups, security and monitoring. Higher plans add faster response, more edit time and a named project manager.
Starter
The essentials for a small site that just needs looking after.
- 48-hour response time
- Weekly plugin, theme & core updates
- Backup before every update, restored by us if anything breaks
- Daily off-site backups (14-day history)
- Monthly security scans
- Free malware cleanup if your site is ever compromised
- 30 minutes of small edits a month
- 24/7 uptime monitoring
- Monthly PageSpeed + Search Console review (not included)
- Monthly strategy call (not included)
- Named project manager (not included)
Small Business
Active care for a site that brings in business.
- 8-hour response time
- Weekly plugin, theme & core updates
- Backup before every update, restored by us if anything breaks
- Daily off-site backups (14-day history)
- Weekly security scans
- Free malware cleanup if your site is ever compromised
- 1 hour of small edits a month
- 24/7 uptime monitoring
- Monthly PageSpeed + Search Console review
- Monthly strategy call (not included)
- Named project manager (not included)
Enterprise
Hands-on care for sites your revenue depends on.
- 2-hour response time
- Weekly plugin, theme & core updates
- Backup before every update, restored by us if anything breaks
- Daily off-site backups (30-day history)
- Daily security scans
- Free malware cleanup if your site is ever compromised
- 4 hours of small edits a month
- 24/7 uptime monitoring
- Monthly PageSpeed + Search Console review
- Monthly strategy call
- Named project manager + priority dev queue
Care plans are for WordPress sites. Plans cover small edits such as text changes, image swaps and plugin updates; larger work like redesigns or store migrations is quoted separately, and extra development is $150 an hour. Every plan comes with a 14-day free trial and a 30-day money-back guarantee. If we clean up malware on your site during your first 30 days and you then cancel, the $499 cleanup fee applies, less what you have paid.
Six months from now, which site is yours?
The same example site, one left alone and one on a care plan.
Left alone Example
- 37 updates waiting, two of them for known security holes
- Last backup: nobody is sure, and never tested
- Down since Sunday night, noticed on Tuesday when a customer called
- Compromised through an old plugin: a $499 cleanup and a lost week
On a care plan Example
- Updated every week, with a backup taken before each update
- Backed up every day, off-site, kept for 14 to 30 days
- Watched around the clock, so our team is alerted when the site stops responding
- Plugins checked every day against a database of reported security flaws
- Scanned for malware, and cleaned up free if anything gets in
We see problems coming.
Most sites get into trouble through a plugin with a known security flaw that nobody updated. So we look for those flaws before anyone else does.
- Checked every day
The plugins on your site are checked daily against the Wordfence Intelligence vulnerability database, which tracks security flaws as they are reported.
- A match reaches our team
When one of your plugins is reported vulnerable, we are alerted and patch it, usually by updating the plugin.
- Straight answers when it is on you
If the fix needs a premium licence you own, we tell you exactly what to renew and why.
If your site is ever compromised, we clean it up. Free.
If your site is compromised while you are on a care plan, we remove the malware, close the way in and restore a clean copy at no extra cost.
If we clean up your site in your first 30 days and you then cancel, the $499 cleanup fee applies, less what you have paid. Not a client yet? Our site repair service is a fixed $499.
- Our security scan finds malwareInjected into an outdated plugin
- We remove the malicious codeFrom your files and database
- We close the way inPlugin updated, passwords changed
- We confirm the site is cleanNothing for you to pay on a care plan
Questions owners ask us.
Something else on your mind? Send us a message.
How often do you update my website?
Every plan includes weekly plugin, theme and WordPress core updates, and we take a backup right before each one. If an update ever breaks something, we roll it back and restore your site for you, at no extra cost.
What happens if my site goes down?
We monitor your site around the clock and get an alert the moment it stops responding. Our team then responds within your plan's response time and works on it until the site is back.
Do I need a care plan if I rarely change my site?
Yes. Even if your content stays the same, WordPress, your theme and your plugins keep changing, and outdated software is the most common way sites get compromised.
How do you know when a plugin has a security problem?
Every day, the plugins on your site are checked against the Wordfence Intelligence vulnerability database, which tracks security flaws as they are reported. When one of your plugins matches, our team is alerted and patches it, usually by updating the plugin. If the fix needs a premium licence you own, we tell you exactly what to renew.
Can you help if my site is compromised?
Yes. If you are on a care plan, we remove the malware, close the way in and restore a clean copy, at no extra cost. Not a client yet? Our site repair service is a fixed $499 per site.
Which platforms do you support?
WordPress, including WooCommerce stores. Our care plans are built around WordPress, and so are the tools we use for updates, backups and monitoring.
Is support included in the monthly price?
Yes. Every plan includes time each month for small changes and troubleshooting, and you can always add more at $150 an hour.
Can I cancel or change my plan?
Monthly plans have no long-term contract, so you can cancel whenever you like. Want to move to a different plan? Send us a message and we will switch you over. Every plan also starts with a 14-day free trial and a 30-day money-back guarantee. See our SEO service.
Will a care plan help my SEO?
Indirectly, yes. A secure, fast, up-to-date site is easier for Google to trust and nicer for visitors to use. If you want to grow your search traffic on purpose, that is what our SEO service is for.
Hand it over for 14 days, free.
Pick a plan and we start looking after your site right away. If it is not for you, cancel before the trial ends.
Rather talk first? Book a 30-minute call
