Hacked WordPress site repair

Hacked WordPress site? We'll clean it up.

One fixed price of $499 per site. We remove the malware and any backdoors, close the hole it came in through, and harden the site so it stays clean. If it comes back within 7 days, we clean it again for free.

Signs of a hack

How to tell your site has been hacked

Any one of these is worth acting on quickly. The longer malware sits on a site, the more damage it does to your search rankings and your visitors’ trust.

Visitors get redirected to spam or scam sites

Google shows “This site may be hacked” or a red warning page

Spam pages you didn't write appear in Google results

Admin users or files you don't recognise

Your host has suspended the site or flagged malware

Emails from your site landing in spam or bouncing

What's included

A fixed price, and exactly what it covers

No hourly meter running while your site is down. One price per site, and a guarantee that the job is done properly.

1. Tell us what you're seeing

Send us a message with your site's address and what's happening. We reply with next steps and what access we need.

2. We back it up first

Before we change anything, we take a full copy of the site as it is, so nothing is lost if we need to look back.

3. We clean, patch and harden

We remove the infection, reinstall from clean copies, close the way in and lock the site down.

4. You get a report and a 7-day watch

We tell you what we found and fixed. If the malware returns within 7 days, we clean it again free.

One WordPress site

Malware cleanup

$499
fixed price

WooCommerce stores, multisite networks and hacks that reach the server itself are quoted after a free look.

On a care plan?

Cleanup is free for care-plan clients

Care plans keep WordPress patched, scanned and backed up every week, and if a site on a care plan is ever hacked, we clean it up at no extra cost. Plans start at $175/month. If you cancel within 30 days of a free cleanup, the $499 fee applies, less what you’ve paid.

Questions

Good to know

As soon as we hear from you and have access to the site. Send us a message and we’ll reply with exactly what we need.

Usually a WordPress administrator login and access to your hosting account or its file manager. We’ll tell you what’s needed for your setup, and you can change the passwords again once we’re done.

Usually not for long. If the infection is serious, we may put up a maintenance page while we clean it so visitors aren’t exposed.

Only Google can lift it. Once the site is clean, we help you request a review through Google Search Console, which usually clears the warning within a few days.

If it returns within 7 days of our cleanup, we clean it again for free. To keep it from happening again long term, a care plan keeps the site patched and scanned.

Stores, multisite networks and hacks that have reached the server itself take more work, so we quote them after a free look. Most brochure and business sites are the fixed $499.

Get your site back to normal

Tell us your site’s address and what you’re seeing. We’ll reply with next steps and a start time.